Safe & Well Advisor

Safe & Well Advisor

37 hours per week

Hastings/ Bexhill

Job Family 1 (£28,146 pa)

Could you make a difference working in the community by visiting people in their homes to improve safety from fire as well as improving well-being and health outcomes? Then this role could be for you. The role will focus on the Safe & Well visit service and will include, carrying out the visits for vulnerable people including those provided with our collaboration with Clinical Commissioning Groups and GP surgeries.

You will provide relevant advice, fit suitable equipment and make referrals to partnership agencies for further interventions to reduce risk and assist clients to live independently in their homes. This can involve assessing other risks within dwellings as well as liaising with external agencies or partners.

The successful candidate will demonstrate an understanding of the dangers and consequences of fire, and other safety matters in the home.

Educated to GCSE level or equivalent, applicants will possess excellent communication skills with the ability to provide a high standard of client-focused service. Applicants must hold a current UK driving licence and have some knowledge or experience of working with vulnerable groups, or older people, whilst being able to demonstrate tact, patience and courtesy.

Interviews to be held 24th & 25th September 2026

Our Service Purpose is:
Reducing Risk, Saving Lives – Together.

We do this through our Service Priorities:

1. Delivering our community offer

2. Delivering our enabling offer

3. Achieving financial sustainability

4. Sustaining a high performing workforce

5. Improving service performance

Our Service Values support our purpose and priorities by making sure the way we operate is guided by strong principles:

We willingly accept ACCOUNTABILITY, taking responsibility for our actions and decisions.
We have PRIDE in the service we provide, striving to meet the needs of our communities.

We demonstrate PERSEVERANCE in the face of challenges, staying committed and resilient in everything we do.

We RESPECT our colleagues and members of the community.

We embrace ADAPTABILITY, responding positively to change and continuously seek to improve the way we work.

We show INTEGRITY in our work, being open and honest.

We act with SELFLESSNESS, recognising we are here to protect and support our communities. We foster a positive and inclusive culture where teamwork, mutual respect and a shared commitment to service are at the heart of everything we do.

We show EMPATHY to the community and our colleagues, treating everyone with kindness, compassion and understanding.

Purpose Values and Priorities | East Sussex Fire & Rescue Service

We value the diversity of our employees and aim to recruit a workforce which reflects the communities we serve.

East Sussex Fire & Rescue Service, (ESFRS), are committed to equality of opportunity for all job applicants and aims to select suitably qualified people based on their skills, abilities, experience, knowledge, qualifications and training.

For more information please read our Equality, Diversity and Inclusion statement.

East Sussex Fire & Rescue Service is committed to safeguarding children and vulnerable adults and expects all employees, volunteers and suppliers to share this commitment.

ESFRS is a member of the Brighton & Hove and East Sussex Safeguarding Children’s Partnership and Safeguarding Adult Boards.

You can read our safeguarding statement here.

All roles at East Sussex Fire and Rescue Service will be subject to either DBS checks (minimum standard level) or a Police vetting process (the latter for roles based at Joint Headquarters in Lewes). The check will take place for the preferred candidate at the end of the selection process, before a final offer of employment can be made. For more information about DBS and Vetting, please read our DBS and Vetting Policy.

ESFRS are an Equal Opportunities Employer and therefore will consider ex-offenders for employment on their merits, (subject to the necessary DBS & Non-Police Personnel Vetting clearances required for the role). For more information please read our Recruitment of Ex-Offenders Statement.

Please note that recruitment processes may be withdrawn or varied at short notice due to the Services' Organisational Change policy.