Youth Support Adviser
Listed on 2026-11-02
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Social Work
Youth Development, Career & Life Skills Coaching, Youth Support Worker
The Youth Support Adviser (YSA) role has a central responsibility within the Youth Employability Service (YES) and is often the first point of contact into the service for young people aged 16-18 who are NEET (not in education or employment or training) or at risk of NEET. The role requires the understanding, skills, and knowledge to support young people who find engaging in education, employment or training difficult.
The post also requires the ability to successfully engage with young people through various methods, whether this be via phone calls, text messages, email or face to face. We call this 'tracking', and the YSA sits within a 'tracking team' to complete this vital work.
The YSA will often be the first point of contact for young people accessing YES and as such requires good level of customer service and communication skills. Supporting the Eastbourne office, the YSA must be also willing to travel cross county if required.
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