Business Support Coordinator; Order Processing & Operations

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Location: UK - Hatfield |
Job-: 215260 |
Contract type: Standard |
Business Unit: Purchasing & Supply Chain

We’re looking for someone to join our team in a role that combines sales order processing, project support, and general operations administration. This position plays a key role in keeping things running smoothly between customers, suppliers, and internal teams.

You’ll work closely with project managers and the wider SI team to ensure orders, invoices, and jobs are managed accurately and on time.

• Create and manage purchase orders
• Generate supply-only quotations for customers
• Handle invoicing and raise credit notes when required
• Manage workflow to ensure all invoices are booked in correctly
• Resolve invoice disputes and queries
• Create sales orders to enable invoicing
• Set up and close jobs in SAP, based on project manager updates
• Release jobs with valid customer purchase orders
• Request SAP codes using the master material Excel template
• Support the wider SI team with day-to-day enquiries

• Experience with order processing, invoicing, or similar administrative tasks
• Confidence using systems such as SAP and Excel (training provided if needed)
• Strong attention to detail and accuracy when handling financial and project data
• Good communication skills, with the ability to collaborate across teams
• A proactive approach to problem-solving and handling queries

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.