Claims Handler

Are you a keen problem-solver who thrives on supporting people through life’s unexpected moments? We’re seeking compassionate and detail-oriented Claims Handlers to guide our customers when they need us most. Your Role:
Serve as the first point of contact for claims and customer inquiries Resolve cases promptly and accurately Communicate with empathy and clarity via phone and email Manage a diverse range of claims with professionalism Ensure every customer feels reassured and supported throughout their journey

What You Bring:

Outstanding communication and customer care skills Ability to handle high volumes of calls and emails Strong attention to detail and a calm approach under pressure Training &

Working Hours:

8 weeks of comprehensive, full-time training (Mon–Fri, 9am–5:30pm) — please note, no leave can be taken during this period After training:
Rostered shifts between 8am–6:15pm, Monday to Saturday One Saturday shift every 6 weeks (with a day off in lieu) Ready to Make a Difference? Click ‘Apply’ now to start your journey as a Claims Handler!