Prestige Service Advisor

Prestige Service Advisor – Main Dealership

Hatfield
Circa Ã35,000 basic (DOE) + genuine £10,000 bonus
Full-time | Permanent | Mon–Fri 8am–6pm | 1 in 4 Saturdays 8:30am–4pm

An exciting opportunity has arisen for an experienced Prestige Service Advisor to join a busy and successful main dealership in Hatfield
.

You’ll represent a premium automotive brand
, delivering exceptional customer care, handling service enquiries, and ensuring each customer enjoys a first-class dealership experience.

If you have solid motor trade experience and a passion for providing professional, efficient service — this could be your next move.

• Advise customers on all service, maintenance, and repair work
• Handle technical queries and provide clear, accurate information
• Book vehicles into the workshop and manage progress updates
• Communicate effectively with technicians, service control, and customers
• Identify and cross-sell additional repair work, parts, and services
• Accurately produce and finalise customer invoices
• Deliver a premium-level experience that reflects a prestige dealership brand

• Proven experience as a Service Advisor within a main dealership
• Strong technical understanding of vehicle servicing and repair processes
• Excellent customer service, communication, and interpersonal skills
• Organised, professional, and confident in a fast-paced environment
• Ability to build long-term relationships and ensure customer loyalty
• Full UK Driving Licence required

• Circa Ã35,000 basic (DOE) + genuine £10,000 bonus
• Full manufacturer training and development opportunities
• Work with a prestige brand in a modern, customer-focused dealership
• Supportive management team and excellent career progression prospects