Activities Team Instructors
Listed on 2026-02-05
-
Entertainment & Gaming
Customer Service Rep
Location
Phasels Wood Activity Centre, Kings Langley or Tolmers Activity Centre, Cuffley
Salary and Benefits£26520 per year
Date Posted29/1/2026
Hertfordshire ScoutsA41, Kings Langley
Herts
WD4 9NA
for this post and to see the full job description please visit - Activities Team
Activities TeamPosts commence in March 2026
If you are an individual who enjoys working outdoors directly with adults and children, then this is the role for you! Whether it’s a Scout group looking to enhance existing skills in a one‑hour session or a school group with no previous experience coming to stay with us for a week‑long residential, you will be a key part of their experience.
Training will be provided for the right individual whether that’s for someone new to the role or someone with previous experience and qualifications in archery, rifles, climbing or kayaking for example, who would like to further their career.
- 12 month contract (option to extend)
- 2080 hours per annum
- Hours will be flexible to meet the needs of the job, which may include weekends and evenings. Rotas are sent out two weeks in advance. Hours will approximately 40 hours per week however in low season this will be reduced to allow for an increase during peak season.
- Phasels Wood Activity Centre, Kings Langley or Tolmers Activity Centre Cuffley
- Role requires work across all four Hertfordshire sites dependent on customer requirements but only need to be able to get to and from primary location as you will be taken to alternative sites during the day if required.
£26520 per year
Benefits- Auto enrolment pension (qualifying requirements to be met)
- Holiday pay equivalent to 30 days pro rata
- Responsible to Experience Managers
March 2026
Role Purpose & ResponsibilitiesThe Activity Team is key to providing the best experiences for our customers during their visits and our annual Events.
As an Activities Team member you will assist the Experience Managers and Team Leads, whilst working alongside the Casual hour staff and International Volunteers, to ensure the customer’s day visit or residential stay runs smoothly, that activities are prepped, delivered and cleared away appropriately. You’ll provide an approachable & professional point of contact for the customer at all times.
There will be times when the tasks will include helping the Catering and Housekeeping teams dependent on what is required. Therefore, an open minded, positive and pro‑active approach is needed!
The successful candidate will ensure they know what they are doing each day and that their tasks are carried out with customer service, health & safety and compliance in mind at all times.
To applyfor this post and to see the full job description please visit - Activities Team
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