Hardware​/software technician

Position: Hardware /software technician
Job Description :
Hardware/ software  technician ( Urgent requirement)

Pay: £15.99 PAYE + OT

Hours:

07:00 – 15:00 (7.5-hour shift, 30-minute lunch)
Role Type:
Full time

Are you passionate about IT and looking to grow your career within a fast-paced, expanding organisation? We are seeking an FLS Engineer – Grade 2 to join our Maintenance Service Centre in Hatfield, supporting customers throughout the full device lifecycle.

The Role

You will be responsible for diagnosing, repairing, configuring, and staging a range of IT equipment including laptops, desktops, tablets, and mobile devices. Working in a high-volume environment, you will ensure devices are built, repaired, and prepared to meet customer SLAs.

Key Responsibilities

Troubleshoot and resolve hardware and software issues

Perform laptop, desktop, and mobile device repairs

Install spare parts and carry out warranty repairs to OEM standards

Stage and configure devices with predefined builds

Manage and update service tickets accurately

Maintain asset tracking and workshop organisation (6S)

Escalate potential SLA risks to supervisors

What We’re Looking For

Experience repairing laptops, desktops, and mobile devices

Familiarity with HP, Dell, Apple, and Lenovo systems

Strong diagnostic and fault-finding skills

Excellent organisation and attention to detail

Ability to work independently and within a team

Eligible to obtain Government SC clearance

This is a fantastic opportunity to join a growing organisation with strong year-on-year performance and real career development opportunities.

Apply today to take the next step in your IT engineering career.

Call Steve on (phone number removed)