Hardware​/software technician

Job Description :
Hardware/ software technician ( Urgent requirement)

Pay: £15.99 PAYE + OT

Hours: 07 00 (7.5-hour shift, 30-minute lunch)
Role Type: Full time

Are you passionate about IT and looking to grow your career within a fast-paced, expanding organisation? We are seeking an FLS Engineer Grade 2 to join our Maintenance Service Centre in Hatfield, supporting customers throughout the full device lifecycle.

You will be responsible for diagnosing, repairing, configuring, and staging a range of IT equipment including laptops, desktops, tablets, and mobile devices. Working in a high-volume environment, you will ensure devices are built, repaired, and prepared to meet customer SLAs.

• Troubleshoot and resolve hardware and software issues

• Perform laptop, desktop, and mobile device repairs

• Install spare parts and carry out warranty repairs to OEM standards

• Stage and configure devices with predefined builds

• Manage and update service tickets accurately

• Maintain asset tracking and workshop organisation (6S)

• Escalate potential SLA risks to supervisors

• Experience repairing laptops, desktops, and mobile devices

• Familiarity with HP, Dell, Apple, and Lenovo systems

• Strong diagnostic and fault-finding skills

• Excellent organisation and attention to detail

• Ability to work independently and within a team

• Eligible to obtain Government SC clearance

This is a fantastic opportunity to join a growing organisation with strong year-on-year performance and real career development opportunities.

Apply today to take the next step in your IT engineering career.