Ecommerce Data Analyst

Overview

Data Analyst | Ecommerce Partner Success Analytics | Hybrid Working | Hatfield

Ocado Group is bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres). We have mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology.

About the Role:

As an Ecommerce Data Analyst (A2) within the Partner Success Analytics team, you will generate critical insights across the full customer journey, from how shoppers discover and browse to how they purchase, retain, and engage with the platform. You will operate at the intersection of ecommerce, commercial strategy, and product analytics to help global retail partners understand platform performance, identify growth opportunities, and deliver stronger business results.

You will collaborate closely with product, commercial, and data engineering teams to solve complex problems spanning digital storefronts, fulfilment, and last-mile delivery. You will translate deep analytical findings into clear, actionable narratives for diverse stakeholders. This is a opportunity to leverage data, statistics, and modern tooling to influence the digital customer experience and shape commercial decision-making on an international scale.