IT Support Engineer
Job in
Welham Green, Hatfield, Hertfordshire, AL109BD, England, UK
Listed on 2026-10-15
Listing for:
ECS
Full Time, Contract
position Listed on 2026-10-15
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
IT Support Engineer Whitehaven £25,000 - £27,000 per annum 37.5 hours per week We're looking for a friendly and technically minded Service Bar Technician/IT Support Engineer to join an onsite IT support team in Whitehaven. This is a great opportunity for someone with experience in IT Support, Desktop Support, Service Desk or a customer-facing technical role who enjoys working directly with users and resolving issues face-to-face.
The Role You'll provide hands-on, walk-up IT support to end users, helping diagnose and resolve a variety of day-to-day technical issues across laptops, mobile devices, Windows and Microsoft applications. You'll also log and manage incidents through Service Now, escalate more complex issues to relevant support teams and help keep IT asset information up to date. What We're Looking For Previous experience within IT Support or a customer-facing technical environment Good knowledge of Windows and Microsoft Office applications Basic knowledge of IT hardware , including laptops, memory, hard drives and smartphones Understanding of networking fundamentals Strong troubleshooting and problem-solving skills Confident communication and customer service skills
Experience with Service Now would be beneficial Active Directory administration experience would be advantageous A positive attitude and willingness to learn Benefits £25,000 - £27,000 salary 23 days annual leave bank holidays , increasing with length of service up to 28 days Life assurance - 3x salary Group Income Protection Company pension Option to buy or sell up to 5 days' holiday Birthday reward day following probation Employee Assistance Programme Contribution towards eyesight tests and DSE glasses Contribution towards flu vaccinations If you're looking for a hands-on IT support role where you can build your technical skills while working directly with users, apply today to find out more!
ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
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