Reverse Logistics​/Warranty Operative

Location : UK - Hatfield | Job- : 214043 | Contract type :
Standard | Business Unit :
Others

Do you have passion for I.T and are looking for your next challenge? Would you like to work for an organisation who supports you in your career and development? If you have answered yes and you are looking to work in a fulltime rolling contract environment, then this role could be just for you!

We have a fantastic opportunity for a warehouse reverse logistics operative in the service logistics warehouse. You will need to have high levels of accuracy, attention to detail and a strong work ethic. Previous experience in administration and warehouse management systems (SAP) and experience with web portal would be highly desirable. To be successful in the role you will be a great team player, have excellent communication skills and the ability to focus on serial number / asset tracking throughout the whole warehouse process.

Successful applicant will be trained across all areas (e.g. : Goods In, Stores, Despatch, Error-handling, Warranty, Reverse Line) of the operations within their first 2 years of developing.

Monday – Friday working hours 07 : 00 – 15 : 00 or 11 : 00-19 : 00 depending on area worked.

37.5 Hours per week

• Receipting of components and devices received from field engineers from break / fix calls using multiple ERP systems to process those parts through the scrap, store, repair or warranty routes
• Updating SAP accurately
• Correctly identify all vendor parts
• Working with our courier partners
• Checking the warranty on all vendors web portals and accurately processing accordingly
• Managing the Service Level Agreement (SLA)
• Using Excel to maintain the reporting for all vendors
• Maintaining the accuracy of serial and asset tracking
• Be meticulous when scanning components / devices onto the next stage of the process
• Maintain high levels of housekeeping

• Strong attention to detail and good analytical skills
• Ability to work well under pressure to achieve targets and keep within SLA
• Well-rounded previous experience in warehouse practices
• Able to prioritise workloads
• Work well in a team environment
• Has the ability to resolve queries through effective investigation
• Good numerical and Excel skills
• Excellent timekeeping and a flexible approach to work demands
• Working in a pressurized environment to a high degree of accuracy