Enrollment Communication Coordinator

Enrollment Communication Coordinator

Join to apply for the Enrollment Communication Coordinator role at The University of Southern Mississippi
. The University is currently accepting applications for this position. The posting will remain open until the position is filled.

• Base pay: $36,635.00 per year – $48,970.00 per year.

Hattiesburg, MS  (118 College Drive, Hattiesburg, Mississippi)

• Type:
  Full Time, Staff, Grant Funded
• Pay Grade: E07
• Recruiting Process:
  Open until filled

Applicants must be currently authorized to work in the United States on a full‑time basis without the need for visa sponsorship. The University will not sponsor applicants for work visas (e.g., H‑1B).

The Enrollment Communication Coordinator supports the planning, creation, and execution of multi‑channel communication strategies designed to recruit undergraduate students across all three University campuses. This position serves as the operational hub for digital communication flows, focusing on audience segmentation, data accuracy, and the timely execution of transactional and next‑step communications through Slate Customer Relationship Management (CRM), as well as maintaining accurate content on assigned unit webpages.

The Coordinator ensures communications are precisely targeted, consistent with University policy, and aligned with institutional brand standards.

• Executes transactional and next‑steps communication in Slate CRM, including application/admissibility outcomes, housing, financial aid, scholarships, recruitment events, orientations, and yield outreach.
• Ensures audience segmentation and data accuracy within CRM campaigns to deliver precisely targeted and timely outreach.
• Applies current marketing and communication best practices to student recruitment through creative design, brand identity, and visual communication.
• Ensures assigned enrollment webpages present accurate, student‑focused information that supports recruitment communications and reflects institutional brand standards.
• Develops and deploys attractive, mobile‑responsive digital messaging for operational communications, including academic programs, student services, recruiter travel, and school partner outreach that align with brand standards.
• Performs other duties as assigned, including occasional participation in recruitment activities on nights, weekends, and overnight travel.

Bachelor's degree from an accredited college or university in a communication‑intensive or writing‑intensive field and any work experience (including internships, student roles, or part‑time employment) demonstrating reliability, attention to detail, and collaborative ability; or an equivalent combination of education and experience.

• Strong organizational skills with the ability to manage multiple tasks and deadlines in a fast‑paced environment.
• Basic familiarity with digital tools such as Microsoft Office, web platforms, or social media.
• Strong writing, editing, and proofreading skills with attention to detail.
• Knowledge of marketing and communication principles as applied to student recruitment.
• Proficiency with CRM, web, digital communication tools, and knowledge of CRM‑based audience segmentation and transactional communication flows.
• Collaborative communication style and ability to work effectively with colleagues across units.
• Analytical skills for reviewing campaign performance and implementing improvements.
• Receptiveness to coaching and constructive feedback, with the ability to apply guidance to improve performance and outcomes.
• Familiarity with enrollment processes or transactional messaging.

One (1) year of professional or internship experience in communications, higher education, or a related field. Experience using CRM systems or email marketing platforms.

Since its founding in 1910, The University of Southern Mississippi has remained dedicated to preparing students for success. We deliver programs to more than 13,000 students in Hattiesburg and Long Beach, at…