Service Technician

Ingersoll Rand is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: Service Technician

Location: Multiple positions located at or near our southeast US Customer Center Locations - Hattiesburg, MS;
Mobile, AL;
Norcross, GA;
Knoxville, TN;
Nashville, TN;
Moody, AL;
Greer, SC. This role is typically not eligible for relocation. If a position is not currently open in an area that you are seeking employment, we will reach out to qualified candidates once an opening is available.

Schedule: Monday - Friday 7:30 AM - 4:30 PM

Pay Range: Starting pay will range between $25.00 - $35.00 per hour depending on qualifications and experience. This is a full‑time, hourly position. $3,000 Sign On Bonus!

Job Overview: The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

In addition to performing preventative maintenance on Ingersoll Rand compressed air equipment, our service techs will interact with customers to address existing and unanticipated equipment concerns. Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs. All service technicians will assist and train apprentices and Field Service Technicians.

• Effectively communicates verbally and in writing with customers and co‑workers.
• Provides technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems. Including "hands‑on" work to assure equipment operates to customer's requirement with limited guidance from the Master Technician.
• Increases Ingersoll Rand customers awareness of how Ingersoll Rand products, services, and solutions, such as Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.

• 2+ years experience troubleshooting industrial/commercial mechanical systems.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• Every service technician is required to be on‑call, but you will not be on‑call for the first 90 days to get used to the schedule. This is shared with every service tech, and it requires being available 24/7 for the 1‑week duration where you will go to customer sites. On‑call weeks can be as often as every 4 weeks or greater than 4 weeks, but that will be determined by the hiring manager.
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy.
• High School Diploma or equivalent required.

• Able to read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic Air Quality (system compressor/dryer - air treatment).
• Operating knowledge of Microsoft Office software and other basic computer usage. Working proficiency with handheld computer (i.e. Smartphone, iPad) and network bases.
• Maintain proper business travel practices…