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IT Business Partner

Job in Hauppauge, Suffolk County, New York, 11788, USA
Listing for: Cipla USA
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 96 USD Hourly USD 96.00 HOUR
Job Description & How to Apply Below

NOTICE:
The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. Subsidiaries or Affiliates.

Job Title:

IT Business Partner

Reports to:

IT Department Head

Location:

Happauge, Long Island

Pay Range: $96,

Job Purpose

This role is responsible for partnering with business for IT solutions following the Global, Regional and Country level set processes from phase of IT solutioning to Go Live & support. The role needs to interact with Cipla support functions and vendors / partners. This role will perform IT Systems Support including Systems Implementation, Validation, Administration etc., for Manufacturing, Packaging, Warehouse, Quality etc.,

IT project coordinator role and stakeholder management for systems implementation.

Key Accountabilities

Application Management

  • Build technical understanding of MES applications, Serialization Software's, Quality Systems QC applications/software's and end to end business processes to have the capability to propose system changes, process transformations in line with the evolving business requirements.
  • SAP Support for Production, Warehouse and Quality
  • Handling Audit Trails, CSV activities
  • Network Administration, Software application management, Vendor management, User management with roles and profiles
  • Define architecture of enterprise applications needed to have best in class engagement with internal employees, Vendors/Partners, Customers etc.
  • Evaluate new technologies, develop innovative solutions to deliver business objectives.

Engage with stakeholders

  • Multi-Functional teams across regions eg. Manufacturing, Packaging, WH, QC, QA, Engineering, Finance, HR etc. and IT Business Partners and other IT Verticals.

Strategy & Planning

  • Determine opportunities to implement / scale applications across regions where there are similar business processes.
  • Build business cases for implementation of tactical solutions where necessary keeping in mind the future Roadmap.

Project Management & Service Delivery

  • Track committed project timelines, milestones, budgets, scope deliverables and business outcomes.
Major Challenges

Driving Data standards and implementing IT solutions as per business need

Ensuring applying Up To Date  compliance standards in the IT solutions wherever applicable as per the ever changing and updated compliance rules.

Key Interactions

Internal

  • Business stakeholders - Manufacturing, Packaging, Quality Control, Quality Assurance, R&D, Engineering, Finance, HR etc.,
  • IT business partners
  • Corporate IT Infrastructure and security team

External

  • Master Control - MES partner
  • Kevin - SCADA implementation partner
  • PLC Vendors for validation activities
  • Manufacturing and Packaging Machine Vendors
  • QC Instruments vendor - Labware, Empower etc
  • QA, R&D and RA Application Vendors
  • QC Vendors for Implementation, Upgradation, Validation and Qualification Activities
  • LIMS Vendor
Dimensions

IT Manufacturing, Packaging and WH Systems support including IT administration, Systems Validation, PLC Validation, Maintain Infrastructure & Security etc.,

IT QC, QA, R&D and RA Systems support including IT administration, Systems Validation, Instrument Software Validation, Maintain Infrastructure & Security etc.,

IT Solutioning and Projects execution and coordination

Partnering with internal and external teams

Partnering with business functional leads

Key Decisions
  • Customizing solution (if so to what extent) vs Standardizing/Transforming business process
    Follow best practices
  • Scaling Global solution to other regions vs implementing a Local solution
    Understand the business need and applicability
  • SLAs, Commercial negotiations with partners
    Adhere to the agreed timelines with business functions
Skills & Knowledge

Educational qualifications

A minimum of a bachelor's degree in engineering, Information Technology or a related field.

Relevant experience

5-8 years of work experience across various technology platforms.

Knowledge and experience in handling MES systems, Manufacturing, Packaging and WH machines

Experience with Manufacturing, Packaging and WH IT solutions (MES/SCADA/LIMS etc.,), CSV activities with strong preference in pharmaceutical.

Knowledge and…

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