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Level 23 IT Network Support Technician
Job in
Hauppauge, Suffolk County, New York, 11788, USA
Listed on 2026-01-01
Listing for:
B&L PC SOLUTIONS INC
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
Cybersecurity, IT Support
Job Description & How to Apply Below
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Paid time off
B&L PC Solutions is a leading Managed Services Provider (MSP) with over 25 years in business, supporting small and mid-sized businesses across Long Island, New York, and Tampa/St. Petersburg, Florida. We specialize in IT support, cybersecurity, cloud solutions, and compliance services for CPA firms, financial services, legal practices, and auto dealerships.
We are seeking a Level 2/3 IT Network Support Technician to join our team. This role is fully on-site and ideal for a skilled IT professional who enjoys hands-on technical work, providing excellent client service, and collaborating closely with colleagues in a fast-paced MSP environment.
Responsibilities- Serve as an escalation point for advanced support issues across servers, networks, and cybersecurity systems.
- Configure, maintain, and troubleshoot Windows Servers, Microsoft 365, Active Directory, Azure, and virtualization platforms.
- Manage network equipment (switches, firewalls, routers, wireless).
- Support and maintain backup/disaster recovery systems (Datto, Axcient).
- Assist with project implementations: server migrations, network upgrades, Microsoft 365 deployments, cybersecurity rollouts.
- Provide on-site technical support directly to clients, ensuring SLA adherence.
- Document systems, procedures, and client environments.
- 3–5+ years of IT support in an MSP or multi-client environment.
- Expertise in Windows Server, Active Directory, DNS/DHCP, Group Policy.
- Strong Microsoft 365 admin skills (Exchange, Teams, SharePoint, Intune).
- Proficiency with networking concepts (VLANs, VPNs, firewalls, IPS).
- Experience with VMware/Hyper-V and Datto/Axcient BDRs.
- Familiarity with cybersecurity tools (Sentinel One, Threat Locker, Blackpoint Cyber).
- Strong communication and troubleshooting skills.
- Preferred certifications:
Microsoft, CompTIA Network+/Security+, Cisco CCNA, Fortinet NSE.
- Competitive salary (commensurate with experience)
- Health insurance offered
- Simple IRA with company match
- Paid time off and holidays
- Professional development and certification support
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