IT Specialist - DPI

NOTICE:
The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. Subsidiaries or Affiliates.

Job Title: IT Specialist - Asst. Manager

Reports to: Lead IT

Location: Hauppauge, Long Island

Pay Range: $78,000-$101,000

Employment Type: Full Time - Salaried/Exempt

Work Hours/Shift: 8:30AM - 5:00PM

This IT specialist role is responsible for implementing IT solutions, AI automation and Infra & Security support including Cyber security. The role needs to interact with Cipla support functions and vendors / partners. This role will perform IT Systems Support including Systems Implementation, Network and Infrastructure, Cyber Security, AI automation, CSV, Administration etc., for Manufacturing, Packaging, Warehouse, Quality Systems etc.

Application Management

• Build technical understanding of MES applications, Serialization Software's, Quality Systems QC applications/software's and end to end business processes to have the capability to propose system changes, process transformations in line with the evolving business requirements.
• SAP Support for Production, Warehouse and Quality Modules
• Handling Audit Trails, CSV activities
• Network Administration, Cyber Security, AI automation, Software application management, Vendor management, User management with roles and profiles
• Define architecture of enterprise applications needed to have best in class engagement with internal employees, Vendors/Partners, Customers etc.
• Evaluate new technologies, develop innovative solutions to deliver business objectives.

Engage with stakeholders

• Multi-Functional teams across regions eg. Manufacturing, Packaging, WH, QC, QA, Engineering, Finance, HR etc. and IT Business Partners and other IT Verticals.

Strategy & Planning

• Determine opportunities to implement / scale applications across regions where there are similar business processes.
• Build business cases for implementation of tactical solutions where necessary keeping in mind the future Roadmap.

Project Management & Service Delivery

• Track committed project timelines, milestones, budgets, scope deliverables and business outcomes.
• Ensure that key performance indicators, success criteria are aligned with the desired outcomes.
• Propose, Design and Manage support models, ensure delivery of aligned SLAs for Incident, Change, Request Management for the delivered solutions working with partners.

• Driving Data standards and implementing IT Infra and security solutions as per business need
• Ensuring applying Up To Date  compliance standards in the IT solutions wherever applicable as per the ever changing and updated compliance rules.

Internal

• Business stakeholders - Quality Control, Quality Assurance, R&D, RA, Planning, Engineering, Finance, HR etc.,
• IT business partners
• Corporate IT Infrastructure and security team

External

• Master Control - MES partner
• Kevin - SCADA implementation partner
• PLC Vendors for validation activities
• Manufacturing and Packaging Machine Vendors
• QC Instruments vendor
  - Labware, Empower etc
• QA, R&D and RA Application Vendors
• QC Vendors for Implementation, Upgradation, Validation and Qualification Activities
• LIMS/ELN Vendor (Labware)

• IT Manufacturing, Packaging and WH Systems support including IT administration, Systems Validation, PLC Validation, Maintain Infrastructure & Security etc.
• IT QC, QA, R&D and RA Systems support including IT administration, Systems Validation, Instrument Software Validation, Maintain Infrastructure & Security etc.
• IT Solutioning and Projects execution and coordination
• IT Infrastructure and Networking, Cyber Security, AI automation
• Partnering with internal and external teams
• Partnering with business functional leads

• Customizing solution (if so to what extent) vs Standardizing/Transforming business process
  • Follow best practices
• Scaling Global solution to other regions vs implementing a Local solution
  • Understand the business need and applicability
• SLAs, Commercial negotiations with partners
  • Adhere to the agreed timelines with business functions

Educational qualifications

• A minimum of a bachelor's…