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Senior Technical Support & Customer Care Specialist

Job in Hauppauge, Suffolk County, New York, 11788, USA
Listing for: Gentex Corporation
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 52000 - 68000 USD Yearly USD 52000.00 68000.00 YEAR
Job Description & How to Apply Below

Gentex Corporation is seeking a Customer Service Representative II to provide advanced customer service and technical support. You’ll troubleshoot, handle escalations, and assist in training Level 1 staff.

Role involves responding to inquiries via phone, email, and tickets, offering installation guidance, and processing warranty claims. You may assist with product testing and documentation as part of ongoing improvements.

This role, Senior Technical Support & Customer Care Specialist at Gentex Corporation, could be your next career step.

This posting is for the Senior Technical Support & Customer Care Specialist role at Gentex Corporation, based in Hauppauge, NY, United States.

We are looking to fill the Senior Technical Support & Customer Care Specialist position at Gentex Corporation in Hauppauge, NY, United States.

The Senior Technical Support & Customer Care Specialist role at Gentex Corporation is now open for applications in Hauppauge, NY, United States.

Position Requirements
10+ Years work experience
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