Senior Tech Support & Escalations Lead
Listed on 2026-10-11
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IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
VOXX is seeking a Customer Service Representative II to deliver advanced customer service and technical support to consumers, dealers, and installers. The role emphasizes resolving complex product issues, supporting escalations, and training Level 1 staff.
Responsibilities include troubleshooting, responding to inquiries via phone, email, and tickets, and contributing to knowledge-base content. You will work to identify trends and help improve processes while supporting testing of new products
This posting is for the Senior Tech Support & Escalations Lead role at Gentex Corporation, based in Hauppauge, NY, United States.
We would love to welcome a new Senior Tech Support & Escalations Lead to our team in Hauppauge, NY, United States.
For the Senior Tech Support & Escalations Lead position at Gentex Corporation, we are reviewing applications now.
Step into the Senior Tech Support & Escalations Lead role at Gentex Corporation in Hauppauge, NY, United States and grow with us.
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