Data Analyst​/Programmer

US-NY-Hauppauge

:

Category:
Technology

Type:
Regular Full-Time

Career Stage Type:
Experienced

# of Openings: 1

ABOUT THE POSITION

The Advanced Traveler Information System (ATIS) Support Engineer position plays a key role in supporting the operation, administration, maintenance, and integration of hardware and software systems used to support transportation operations at the New York State Department of Transportation Region 10 INFORM Transportation Management Center in Hauppauge, New York.

The Region 10 INFORM Transportation Management Center operates 24 hours a day, 7 days a week, 365 days a year. As a result, the systems, applications, network infrastructure, databases, and Intelligent Transportation System elements that support TMC operations must remain secure, reliable, and fully operational.

This position works closely with NYSDOT personnel to support the INFORM Advanced Traffic Management System/Advanced Traveler Information System architecture, including Foundation and Open Reach systems by CoVal Systems, Inc. The role includes system operation, system administration, hardware and software support, software configuration, ITS device integration, troubleshooting, documentation, training, and support for ongoing system enhancements.

The ATIS Support Engineer reports directly to the NYSDOT Project Manager or Operations Manager.

• Support, configure, maintain, and troubleshoot Advanced Traveler Information System (ATIS) and Advanced Traffic Management System (ATMS) applications used by the NYSDOT Region 10 INFORM Transportation Management Center.
• Develop, maintain, and enhance software applications, scripts, utilities, and automation tools using Python, Java, and other applicable technologies to support transportation management operations.
• Design, develop, and maintain web applications, internal tools, and user interfaces that improve access to transportation information, operational data, and system functionality.
• Develop and maintain Application Programming Interfaces (APIs), data feeds, and software integrations between ATIS/ATMS applications, databases, internal systems, and external services.
• Develop interactive dashboards, reports, data visualizations, and analytical solutions using transportation and operational data to support performance monitoring, trend analysis, management reporting, and data-driven decision-making.
• Develop and maintain database queries, stored procedures, data-processing workflows, and reporting solutions, and support application-level database operations, data quality, and troubleshooting.
• Deploy, configure, maintain, and troubleshoot web applications and application services hosted in Windows Server and Ubuntu/Linux environments.
• Troubleshoot software, application, database, data-interface, and application communication issues in a 24/7/365 operational environment, coordinating with systems, network, security, and hardware engineering personnel as needed.
• Evaluate existing applications, workflows, reporting capabilities, and operational processes and develop software, automation, analytics, and data-driven improvements.
• Explore appropriate applications of artificial intelligence, machine learning, predictive analytics, Geographic Information Systems (GIS), and other emerging technologies to enhance transportation management and operational decision support.
• Maintain source code, configurations, testing, deployment procedures, and technical documentation using established version-control and software-development practices.
• Provide technical support, documentation, training, and guidance to TMC personnel and coordinate with NYSDOT staff, engineering teams, vendors, partner organizations, and other…