Car Sales Manager

A Day in the Life

Manage retail business including sales process, finance, and sales team. Assist in the management of all other store processes as needed and support omni-channel sales.

• Meet and exceed sales targets.
• Manage and lead the sales team
  • Including scheduling, interviewing, hiring, and performance management.
• Drive strong CRM metric accountability.
• Achieve KPI targets.
• Support Digital Retailing initiatives, including Rent2
  
  Buy.

• Ensure completion of Finance deal packages.
• Promptly follow up on all missing documents and pending deals.
• Work with Sales Consultants on finance processing and metrics.
• Support the Finance and Insurance process and performance.

• Achieve high customer service score (NPS)
  • Train Sales Staff in customer interaction and processes.
• Oversee store management as the second highest employee at location.
• Support inventory and reconditioning processes.
• Pricing of cars as needed.
• Support omni-channel sales.
• Monitor Store and ICC (Internal Audit Checklist) compliance.
• Manage employee, consumer and vendor issues as needed.
  • Including concerns and complaints with Car Sales Leadership and HR.

• 3 years’ experience in Car Sales.
• Experience in auto dealership or auto financing preferred.
• 1 year of management experience.
• High school diploma or equivalent experience in car sales management.
• Ability to collaborate with internal and external stakeholders across multiple functions and locations.
• Ability to influence.
• Flexible and adaptable; ability to work effectively in ambiguous situations.
• Excellent verbal and written communication skills.
• Results driven, ability to make decisions and help solve problems.
• Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
• Ability to drive process and organizational change.
• Ability to motivate teams and keep a positive attitude in a fast-paced environment.
• Ability to work under minimal supervision with a goal-oriented mindset.
• Ability to see the big picture and leverage critical thinking and decision-making skills.
• Excellent organization, time management, delegation, and prioritization skills.
• Courageous leadership and accountability.

• Up to 40% off the base rate of any standard Hertz rental.
• Paid Time Off.
• Medical, Dental & Vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts.
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more.