Quality Manager

The Quality Manager is a key member of the site leadership team and is responsible for planning, developing, and directing the quality team, policies, programs and initiatives. They will establish and manage metrics to ensure that products meet customer specifications and are consistent with the quality standards of the Company. In addition, this individual will be responsible for the development and implementation of strategic plans and improvement initiatives targeting reliability, supplier quality and cost of poor quality.

This role will be a single point of accountability for Quality for the division.

• Manage and maintain the AS9100 QMS certification.
• Ensure total product integrity by providing leadership in establishing a common quality vision, a positive culture & structure and in continually improving processes.
• Manage the team to retain & build organizational talent.
• Develop, implement and monitor all key quality metrics, systems, and procedures.
• Defines quality objectives and functional responsibilities.
• Develop and implement strategies to increase performance against identified KPI’s, reduce the cost of poor Quality, and improve product performance.
• Contributes to the quality improvement efforts of the company by following a structured continuous improvement approach and focusing on root cause identification and correction.
• Oversees customer and supplier quality audit programs. Ensure that the audit programs are maintained as required by internal/external policies and procedures.
• Manage customer score cards and warranty returns while actively interfacing with customers, inside sales, product line management, and engineering on quality issues, specifications and agreements for positive customer satisfaction.
• Stimulates cooperation between teams to enable issue resolution.
• Work with both suppliers and customers to ensure the highest level of quality throughout the value stream.
• Team with the Supply Chain organization to develop, implement, and manage supplier metrics.
• Contributes to the achievement of company objectives by playing an active role in the strategic planning process including the development of quality targets for continuous quality improvement.
• Manage the quality organization’s budget, in support of meeting the company’s financial commitments.
• Ability to interface with and effectively communicate with a broad range of customers, cross functional teams, as well as executive management.

• Bachelor’s degree in engineering or closely related field with a minimum of 9 years of relevant professional experience or a Graduate degree with a minimum of 6 years relevant experience, in electronics manufacturing environment preferably in the Aerospace and Defense industry.
• Must have a thorough working knowledge of the various customer and industry quality system models including ISO
  9000 and AS9100.
• Professional communication and presence.
• Proven ability to effectively contribute to the quality improvement efforts of the company.

• Must be able to obtain and maintain a DoD Secret security level clearance.
• Contract Specialties Group is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, or membership in any other group protected by federal, state or local law.