Quality & Reliability Engineer II: VOC-Driven, Lean Six Sigma

Job Openings JX
- Quality and Reliability Engineering Engineer II

3 Years

Contract (6 Months)

Pay Rate USD 88 hourly

Description:Responsibilities:
Champion in driving the Voice of the Customer (VOC) and Extraordinary Customer Experience (ECE) initiatives back into operations.

Drive root cause analysis and implement corrective actions utilizing a systematic problem solving process (ie; Six Sigma methodology, DMAIC, Lean Six Sigma) regarding QPL Relay Qualification failures and provide support of validation/verification testing incorporating corrective actions

Assess and deliver on customer specific quality requirements (KPIs, complaint processing times, approval requirements).

Conduct periodic evaluation of Customer quality performance: specific focus on number of Customer complaints, defective measure (e.g. PPM), complaint response times, quality of 8D reports.

Communicate customer requirements within the plants/functions to ensure awareness and compliance by providing training, support and organize regular reviews.

Negotiate with team, deviations and concessions with the customer where required and provide documentation to allow sign-off.

Customer quality complaint handling drive and engage cross functional teams to conduct 8D responses including root cause analysis, corrective actions, preventative measures and validation of effectiveness for implementation of cost-effective solutions (focus on repeat products / failure modes).

Liaise with appropriate departments, ensuring deadlines are met. Timely 8D release to customer via Complaints Handing System.

Ensure the applicability of current quality policies, procedures, and objectives, staying informed about the latest updates / modifications related to relevant standards and regulations.

Develop and implement world class quality processes in the Quality System, in support of business requirements.

Identify, initiate, and optimize internal processes and procedures to improve scrap reduction and working efficiency.

Provide support on New Product Introduction. Implementation through to completion (final product approval).

Lead and/or support Value Stream Change Management activity. Support and ensure adherence to procedure Supporting Scrap Reduction Initiatives and promote / drive Zero Defect mentality within the plant using proactive tools such as Lean (TEOA), Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, Advance Product and Quality Planning (APQP) Statistical Process control (SPC) and Process Failure Mode and Effects Analysis (PFMEA) Be an active participant and advocate of the Lean methodology (TEOA), Interact with cross-functional team members.

Identify gaps and opportunities and drive continuous improvement throughout the plant. Reporting of relevant site required Key Quality KPIs on requested frequency basis. Conduct applicable on-site Quality training.

Mandatory and developed. Communicate and support Incoming Quality (IQE) / Supplier Development (SDE) personnel to coordinate inspection and action of non-conforming supplied products within Value Stream.

Must be able to work under flexible working schedules, including extended working hours as required. Ability to travel to customers, factories and/or supplier locations as needed (estimated to be less than 10%).

Qualifications, training and experiences required:
Ideally Degree or HNC in either Industrial, Material Science, Materials, Mechanical, Electrical Engineering or Quality Assurance and/or minimum 5 years experience at a manufacturing plant environment in a Quality or Engineering role gained in an aerospace, military or automotive environment.Degree not…