Production Senior M&E Technician

We’re making a difference:
Together, we can ensure that there is enough water for everyone, now and in the future.

We’re seeking a Senior Mechanical & Electrical (M&E) Technician to join our team, playing a key role in maintaining and improving our water treatment works and network distribution assets. In this role, you will support the Production Technical Team Leader by delivering technical training, carrying out quality assurance checks, and offering expert advice and guidance to the wider team.

This role involves reviewing work standards, providing constructive feedback to the Production leadership team, and helping to implement changes that enhance operational efficiency. It’s a hands‑on, collaborative position that ensures our technical production area continues to operate reliably and effectively.

Note that the standby rota payments & overtime opportunities can increase this earning potential by up to a further £8,000 - £10,000 per annum.*

• Respond to process alarms triggered via telemetry, identifying and resolving issues remotely or on‑site, or escalating where necessary.
• Diagnose and repair breakdowns across a wide range of plant equipment, assessing faults and taking appropriate corrective action.
• Investigate plant failures and coordinate or carry out prompt, efficient repairs to minimise operational disruptions, including collaborating with others to resolve complex faults.
• Monitor external activities near operational sites that may impact the integrity of water sources.
• Perform routine maintenance on production assets to ensure reliability and compliance.
• Act as an escalation point for plant and equipment defects, identifying root causes and implementing effective solutions.
• Initiate and oversee service contract work, verifying the scope and quality of completed tasks.
• Support effective material usage and demonstrate awareness of budgetary considerations.
• Collaborate with Investment and Non‑Infrastructure teams to ensure successful delivery of capital projects.
• Provide training, coaching, and mentoring to technicians and apprentices, ensuring high standards of safety, quality, and compliance with procedures, while offering input on non‑routine activities and technical changes.

• Proven experience and a practical understanding of water treatment processes or water industry exposure.
• A recognised apprenticeship in a relevant field.
• A to C grade, or Level 4 or above in GCSE Maths, English and a Science based subject.
• Knowledge of Chemical Handling and basic hydraulic principles.
• Experience of working with Human Machine Interface (HMI)/touchscreen devices.
• Full UK driving licence (you will be required to undertake a driving assessment).
• Adaptable with good attention to detail.
• Accountable for own actions with a willingness to collaborate with others, whilst developing and sharing knowledge, ideas, and best practice with others.
• Empathetic, self‑aware, and comfortable with constructively challenging areas that could be improved.
• Systems based skills, open to learning new technology.
• Passionate about providing excellent service, to our customers, colleagues, and across teams in the wider water industry.
• Industry water operations related qualification, for example, CABWI Level 2 or 3 in Water Treatment, and/or some form of relevant level 3 qualification in electrical engineering or equivalent.
• Supervisory qualification at level 3, and/or previous leadership experience and willingness to undertake relevant training to upskill in this area.

We recognise people want to work in a variety of different ways and that’s why we’re happy to consider flexible working arrangements
. Please feel free to talk to us at interview about the flexibility you may be looking for.

Please note, we may close this advert early if we receive a high volume of applications so we encourage you to apply as soon as possible to avoid missing out.

We’re committed to equality, diversity and inclusion, and we actively encourage applications from all sections of society.

Please be aware, the Company has a responsibility to ensure that all employees are eli…