Sales Coordinator

Position:
Sales Coordinator (Part-Time, 20hrs per week)

Job /6

Location:

Havant

Rate/Salary: £15.38 per hour

Benefits:
Extensive benefits package available

Type:
Part-Time - 20 hours per week (Tuesday, Wednesday, Thursday)

HSB Technical Ltd is a specialist recruiter operating within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors. We work with a variety of businesses across the UK and overseas to fill both permanent and contract positions.

The Sales Coordinator will play a key role in supporting internal inbound sales operations. You will manage and coordinate incoming orders, act as a liaison between customers and internal teams (sales, warehouse, and dispatch), and help ensure the timely and accurate delivery of products. This position is vital in maintaining high levels of customer satisfaction and supporting the company's growth objectives.

• Receive and process customer orders via phone, email, or online channels, ensuring accurate data entry and order confirmation.
• Coordinate with warehouse and dispatch teams to ensure orders are correctly picked, packed, and shipped on schedule.
• Maintain proactive communication with customers, distributors, retailers, installers, and other clients to confirm order details, provide status updates, and address queries regarding products, availability, and delivery times.
• Handle any order issues or changes efficiently, ensuring customer satisfaction.
• Keep accurate records of orders, stock availability, dispatch status, and customer communications.
• Support the sales team by following up on leads, assisting with price quotations, preparing order confirmations, and managing customer account details.
• Build and maintain strong customer relationships, addressing service issues and contributing repeat business.
• Assist with general administrative tasks related to sales and order processing as required.

• Strong organisational skills with excellent attention to detail and the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills, with a friendly and professional customer-facing manner.
• Good computer literacy, including experience with email, spreadsheets, order management systems, or CRM software.
• Customer service oriented with a proactive, helpful, and solution-focused attitude.
• Full driving licence required due to the site location.

This vacancy is being advertised by HSB Technical Ltd, who have been appointed as the recruitment partner for this role.