Service Manager

Overview

Service Manager role at Cartrefi Cymru Co-operative.

Location:

Pembrokeshire, with an office base in Haverfordwest.

Hours:

37 per week; shift pattern will include weekends and sleep-ins. Salary: £32,669 per year plus sleep-in shifts at £60 per night and travel expenses paid at 45p per mile.

Contract:

Permanent.

to learn more about growing your career at Cartrefi Cymru. Please note we reserve the right to close this advert early, so we encourage you to apply promptly.

As Service Manager you’ll be responsible for the day-to-day operation and management of the support service and for proactively contributing to its ongoing development. You’ll provide motivational leadership and direction to your team, enabling them to deliver quality, person-centred support to the people we support.

You’ll conduct regular reviews of the support requirements, including service delivery plans, support plans, progress logs and risk assessments, following the principles and practices of person-centred and relationship-centred Active Support. You’ll manage a team of support workers with responsibility for all aspects of team management and development, and you’ll coach them to creatively problem solve and develop.

Above all, your focus will be on achieving the highest levels of support and independence for the people we support to make everyday remarkable.

• Experience supporting people with learning difficulties in a social care setting
• Level 5 qualification in Health and Social Care (or actively working towards)
• A strong caring nature to support others to live an enriched life and fulfil their potential
• Working knowledge and understanding of the Care Council for Wales Code of Practice
• Flexibility to work shifts and provide cover as required
• Access to your own car and willingness to use it for transporting people we support to and from activities; able to arrange business insurance for your vehicle (45p per mile paid)
• A driving licence and willingness to travel for meetings and training

• Training and development opportunities
• 25 days annual leave rising to 30 days after 5 years’ service with option to buy/sell leave
• Health and Wellbeing programme – 24 hour access to our Employee Assistance Programme
• Company pension

Our mission is to build a better future by focusing on people with learning disabilities and their families. We’re a Cooperative, which means putting people at the heart of our decision making and support.

We’ve made a promise to the people we support, setting out our commitments to them and how they can expect to be supported. Our values include:
Honesty, Trust, Kindness, Respect, and Wellbeing.

Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.

• Mid-Senior level

• Full-time

• Other

• Non-profit Organizations

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