Team Leader Crisis Resolution and Treatment Team

This is an exciting opportunity to take a lead role in ensuring the delivery of high‑quality care within the Pembrokeshire Crisis Resolution and Home Treatment (CRHT) Team, based in Haverfordwest. As a Band 7 Team Lead
, you will provide strong leadership and operational management to ensure the delivery of safe, effective, and compassionate care for individuals requiring secondary mental health services.

You will need to demonstrate excellent leadership skills, energy, and enthusiasm to manage and support the team, while maintaining the highest standards of patient care. The role requires a proactive approach to service delivery, ensuring that patients receive timely, person‑centred interventions that promote recovery and wellbeing.

The CRHT service operates 24 hours a day, 7 days a week, so flexibility in working patterns is essential, which may include weekend and out‑of‑hours working.

We are committed to supporting your ongoing professional and personal development, offering opportunities for training and growth.

The Team Lead will be responsible for the day‑to‑day coordination and operational management of the service. You will provide visible and accessible leadership to staff within the Service, and you will be an experienced manager who can provide proactive leadership and coaching to aid the development of the team in line with the organisation’s core values, to deliver a safe and efficient service to those accessing it and ensure a good patient experience.

• Supervision, appraisals, performance management, recruitment and management of staff, and ensuring people have timely access to our services.

• Excellent leadership skills, energy and enthusiasm to manage and support the team.
• Ability to manage your own workload, work well under pressure and work within a multi‑disciplinary team.
• Excellent interpersonal skills and awareness of Health Board wide Policies and Procedures.
• Desirable ability to speak Welsh;
  English and/or Welsh speakers are equally welcome to apply.
• Flexibility to work weekend and out‑of‑hours shifts.

Interviews will be held on 02/02/2026.

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and provide primary, community, in‑hospital, mental health and learning disabilities services. We work in partnership with local authorities and community organisations.

• Four main hospitals:
  Bronglais Hospital in Aberystwyth;
  Glangwili Hospital in Carmarthen;
  Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals:
  Amman Valley and Llandovery hospitals in Carmarthenshire;
  Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres:
  Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services