Automotive Technician - Technician

Overview

Automotive Technician - Technician at Monro, Inc.

This role is full time or part time and is an hourly position based on business needs. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. The position aims to deliver exceptional 5 Star service to guests through effective communication of vehicle issues and proposed solutions, while meeting guest expectations for time commitments and quality.

Salary Range: $16.00 - $18.00 per hour guarantee, with a flat rate of $17 - $35 per hour based on experience.

• Perform basic vehicle diagnostics to properly identify required repairs.
• Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; audit courtesy inspections performed by the General Service Technicians.
• Assist in inventory management, including pulling tires and parts, unloading and stocking inventory.
• Assist with general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and guest readiness.
• Consistently perform services in accordance with Monro’s safety standards, including wheel torque, oil safety and compliance procedures.
• Test drive vehicles in accordance with Monro’s Road Test policy, using dedicated test drive routes while adhering to local traffic and safety laws.
• Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards. Maintain safety standards as trained and required.
• Maintain technical knowledge through timely completion of Monro University training modules.
• Operate, utilize, and maintain all equipment safely in accordance with Monro and manufacturer guidelines (e.g., lifts, welders, brake lathes).
• Perform other duties as assigned and required.

• High School Diploma or equivalent.
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
• ASE certification and State Inspection license (where applicable) preferred.
• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR).
• Required to own a basic set of tools or participate in Monro’s tool purchase program.

• Capable of performing basic automotive maintenance, repair, and tire services.
• Ability to diagnose problems, identify root cause, and determine appropriate repair solutions.
• Ability to interpret and execute instructions furnished in written, oral, and diagram formats.
• Strong customer service skills.
• Strong verbal and written communication skills for conveying technical issues and writing routine reports.

This job operates in an automotive shop environment with exposure to moderate noise, weather conditions, chemicals, odors, dirt, and dust. Ability to:

• Work flexible hours, including days, evenings, weekends, and holidays.
• See, hear, lift, carry, and stock merchandise and supplies up to 50 lbs. without assistance.
• Frequent standing and walking for long periods; frequent reaching, squatting, bending, kneeling, and twisting.

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE Certifications
• Reimbursement for State Inspection Licenses, where applicable
• 401(k) eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for full-time teammates
• Employee Access Perks
• Career advancement opportunities

This summary is not an all-inclusive description of job duties. Other duties may be assigned by the supervisor as needed.

Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, disability status, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.