Medical Assistant, Pediatrics

Medical Assistant, Pediatrics at Mass General Brigham

Mass General Brigham Community Physicians, Inc. – a not‑for‑profit organization dedicated to patient care, research, teaching, and community service.

This full‑time 40‑hour Medical Assistant supports the Pediatrics team by assisting with both clinical and non‑clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow.

• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Show patients to examination rooms and prepare necessary equipment for healthcare providers.
• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms; act as a liaison with other departments and advocate for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Prepare treatment rooms for patient examinations, keeping the rooms neat, clean, and supplies stocked.
• Clean and sterilize instruments and dispose of contaminated supplies.

Education: High School Diploma or Equivalent required. Experience in lieu of a degree not accepted.

Licenses and Credentials: Basic Life Support (BLS) certification preferred;
Certified Medical Assistant certification preferred.

Experience: Direct Medical Assistant experience or medical field work 1–2 years preferred.

Knowledge, Skills, and Abilities:

• Strong interpersonal and communication skills.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Compliance with all local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs, manual blood pressure, and collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one's own time and the time of others.

• Remote Type:
  Onsite.
• Work Location:
  
  1 Parkway, Haverhill, MA.
• Scheduled Weekly
  
  Hours:
  
  40.
• Employee Type:
  Regular.
• Work Shift:
  
  Day (United States of America).
• Pay Range: $17.36 – $24.45 hourly.
• Grade: 3.

Mass General Brigham offers competitive base pay plus an array of benefits, career advancement opportunities, differentials, bonuses, and recognition programs designed to celebrate your contributions and support your professional growth.

Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.