Technical Support Specialist — Wireless & MDM
Listed on 2026-10-09
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
Amplix, headquartered in Norwood, MA, is seeking a Technical Support Specialist I to provide friendly phone support for wireless requests from 8:00 a.m. to 8:00 p.m. EST.
You will troubleshoot issues, assist with MDM, process activations, and manage warranty replacements while working with TSS II and SrTSS to meet a 4-hour SLA. Role involves handling client orders, implementing process improvements, managing inventory requests, and ensuring compliance with DS and PI policies.
This role, Technical Support Specialist I — Wireless & MDM Support at Amplix, could be your next move.
We are currently recruiting a Technical Support Specialist I — Wireless & MDM Support for our team in Norwood, MA, United States.
This is a strong opportunity to take on the Technical Support Specialist I — Wireless & MDM Support role at Amplix.
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