Restaurant Expediter

Description

The Restaurant Expedite
r is the critical link between the kitchen and the dining room, ensuring that every dish is prepared, plated, and delivered accurately, promptly, and to the restaurant’s quality standards. The Expediter organizes and manages the flow of food orders, communicates clearly between cooks and servers, and ensures the guest receives a seamless dining experience.

• Act as liaison between the kitchen and front-of-house staff, calling out orders and coordinating timing.
• Review tickets for accuracy and completeness before food leaves the kitchen.
• Maintain quality control of all dishes, appearance, temperature, and portion consistency.
• Ensure proper pacing of courses to align with guest dining experience.
• Communicate clearly and respectfully with kitchen staff, servers, and management.
• Prioritize and manage multiple tickets in high-volume service periods.
• Garnish plates and ensure final presentation meets restaurant standards.
• Keep the expo line organized, stocked, and clean throughout service.
• Troubleshoot issues with orders quickly and calmly, working with both FOH and BOH to resolve.
• Support service staff with information about menu items, ingredients, modifications, and allergens.
• Assist with closing duties such as cleaning, restocking, and organizing the expo station.

• Teamwork &
  
  Collaboration:
  
  Works effectively with kitchen and FOH staff.
• Attention to Detail:
  Ensures accuracy in plating, timing, and ticket flow.
• Time Management:
  Balances multiple priorities with speed and efficiency.
• Customer Focus:
  Keeps guest experience at the center of decision-making.
• Adaptability:
  Stays calm and efficient under pressure

• Prior experience in a fast-paced restaurant environment; expo or line cook experience preferred.
• Strong organizational and multitasking skills under pressure.
• Excellent communication and leadership abilities.
• Keen eye for detail and commitment to quality standards.
• Ability to stand for long periods and work in a fast-paced, high-stress environment.
• Flexible availability, including nights, weekends, and holidays.

• Ability to stand, walk, and remain on feet for extended periods.
• Ability to lift up to 25 lbs. and perform repetitive tasks.
• Exposure to hot surfaces, open flames, and kitchen equipment.