Receptionist, Administrative​/Clerical

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Company Overview

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels they belong.

About This Role

Our seasonal Client Service Professional/Receptionist will focus on wow clients now and in the future by answering phones, greeting clients, scheduling appointments, providing client‑service support, and maintaining office cleanliness.

It would be even better if you also had...

• High school diploma or equivalent.
• Ability to work flexible schedule and/or in multiple locations.
• Sales/marketing experience.

What you’ll bring to the team

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, both in person, over the phone or virtually.
• Maintain office cleanliness and resource organization with team members.
• Other duties as assigned.

Your Expertise

• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficient with the ability to use Microsoft Office.

Why work for us

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements: medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.

The Community You Will Join

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Pay Range

$11.00 - $27.00 / hr

Job Details

Seniority level:
Not Applicable

Employment type:

Full‑time
Job function:
Administrative
Sponsored Job #: 19205

Location

Bel Air, MD

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