Daylife and Programming Coordinator

Daylife and Programming Coordinator

Starwood Hotels is seeking a Daylife and Programming Coordinator to support Daylife programming at 1 Hotel Hanalei Bay. This role reports to the Daylife Manager and focuses on administrative and operational tactics for reservations, vendors, supplies, web and property marketing related to Daylife programming.

• Support the implementation of Daylife programming and guest experience strategies to create a cohesive marketing platform aligned with hotel performance goals.
• Liaise with restaurant, spa, other departments and partners.
• Maintain vendor relationships and support projects including printing, graphic design, and digital displays.
• Build out and manage Daylife offerings through website, RTR, and app.
• Reconcile new RTR bookings with daily guest itineraries in KYC.
• Coordinate interdepartmental communication regarding programming changes.
• Manage guest communication related to programming events via KYC, including daily/weekly recommendations, cancellation coordination, weather/location changes, reminders, and paid activity charges.
• Update schedule on RTR, website, app, and collateral.
• Manage inventory of collateral stock.
• Update large chalkboards and rally attendance, ensuring availability updates.
• Coordinate with programming managers/directors on attendance/feedback.
• Distribute daily/weekly reports from RTR to departments.
• Manage department expenses (vendors, supplies, etc).

• Passionate about organization and details with a minimum of 1 year of similar work experience.
• A post‑secondary diploma or degree is a plus.
• Prior experience in an administrative role with strong organization and technical skills, ability to multi‑task and a team player.
• Flexibility to meet the demands of a 24‑hour operation.
• 2+ years of experience in reservations or guest services, preferably in lifestyle or luxury hospitality.
• Passion for the mission and values of 1 Hotels, with general knowledge of sustainability issues.
• Exceptional verbal and written communication skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Strong interpersonal skills and service/hospitality orientation.
• Willingness to pitch in to support colleagues in all areas.

• Designed by Nature work environment.
• Health & Wellness – Competitive Medical, Dental & Vision, and EAP program.
• Retirement Planning.
• Paid Personal Days.
• Career Advancement opportunities worldwide.
• SH University – Professional development courses and certifications.
• Team Member Recognition program.

Starwood Hotels is a luxury hotel brand management company and affiliate of the global private investment firm Starwood Capital Group. Founded in 2006 by Barry Sternlicht, the company is mission‑driven with a focus on sustainability, community, and excellence.

Commencing at $28.85 per hour.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.