Evening Guest Services Associate: Club Wyndham Bali Hai Villas Resort

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation, turning vacation inspiration into exceptional experiences for millions of travelers worldwide.

Hiring immediately. No relocation assistance or housing is provided for this role. Evening shift: 2:00 – 10:30 pm.

As a Guest Services Associate, you will greet guests, manage registration and checkout processes, and provide exceptional service that makes vacations memorable. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room-rate quotes and confirming reservations.

• Bring smiles to guests from around the world by providing warm welcomes.
• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
• Process cash and credit-card transactions strictly following established procedures.
• Balance cash receipts, perform bucket checks, and complete other cashier/money-handling responsibilities.
• Complete all checkout procedures and verify that the correct charges and credits are reflected in guest folios.
• Reserve and confirm reservations for individuals and/or groups.
• Provide guests with room-rate quotes.
• Respond to guest inquiries and concerns as quickly and completely as possible.

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills with the ability to read, write and understand English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of proper cash-handling procedures.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and organization skills.
• Basic computer and office skills.

• Medical, Dental, Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave and holidays (speak to recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401(k) with employer match (subject to eligibility requirements, including tenure – speak to recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Generally starting at $24.50 per hour. The actual hourly rate for the selected candidate will be set based on a variety of factors, including experience, education, skills, training, and work location.

Travel + Leisure Co. is an equal opportunity employer. All applications will be considered for employment without regard to membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.