Financial Aid Specialist; Financial Aid

RE-ADVERTISEMENT

• Responsible for intake: assist both current and prospective students with financial aid questions at front counter
• Use critical analysis skills and Banner to resolve discrepancies with financial aid eligibility
• Conducts outreach services to high schools, college explorations/orientations, community/civic groups, and affiliated learning institutions to promote financial aid and higher education, with special emphasis on Native Hawaiian serving organizations
• Counsel prospective and current students on financial aid and scholarship resources in person and via telephone
• Run regularly scheduled reports through the Student Information System (Banner) to monitor disbursement activity and potential over awards; review and troubleshoot to ensure that awards have been properly disbursed and adjust awards if necessary
• Verify financial aid eligibility based on federal and state regulations; and monitor satisfactory academic progress
• Assist in monitoring budgets and expenditures
• Process administrative tasks related to travel, purchasing, and office operations
• Participate in outreach activities/functions (i.e., financial aid workshops, orientation) that are scheduled during nights and/or other duties as assigned
• Other duties as assigned

• Possession of a baccalaureate degree in Education, Business, Communication, Public Administration, Social Science or related field, and 1 year(s) of progressively responsible professional experience with responsibilities for customer service; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills, and abilities as indicated.

• Functional knowledge of principles, practices and techniques in the area of organization, time management, customer service and/or in person counseling demonstrated by knowledge, understanding and ability to apply concepts, terminology
• Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with business and customer service
• Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in the area of in person counseling
• Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations
• Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals
• Demonstrated ability to operate a personal computer, apply word processing software

• Experience in disseminating information to small and large groups
• Some knowledge of the principles and practices of modern office management

• Familiarity with the mission and values of the college
• Experience in working with a computerized student information system, preferably Banner
• Experience in working with high school students
• Demonstrated proficiency in Microsoft Office programs
• Experience in working with disadvantaged or minority groups

Click on the Apply button on the top right corner of the screen to complete an application and attach the following required documents.

All minimum qualifications must be met by the effective date of appointment. Separate documents and application materials must be submitted for each position. Late or incomplete applications will not be considered. Please redact references to social security numbers and birth date on submitted documents. All requested documents/information become the property of Kaua'i Community College and will not be returned. Letters of recommendation may be requested at a later time in the search process.

Note:

If you have not applied for a position before using NEOGOV, you will need to create an account.

Inquiries:

The University of Hawai'i is an Equal Opportunity Institution and is committed…