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Assistant Guest Services Manager
Job in
Waimea, Kauai County, Hawaii, 96796, USA
Listed on 2026-01-12
Listing for:
MAUNA LANI
Full Time
position Listed on 2026-01-12
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Hospitality & Tourism, Guest Services
Job Description & How to Apply Below
Assistant Guest Services Manager
Base annual salary range: $70,000 – $75,000.
Responsibilities- Manage front drive operations (Bell, Valet, Hotel Driver services) to ensure luxury guest experiences.
- Oversee the Mercedes-Benz Courtesy Vehicle Program, including fleet operations and maintenance.
- Lead and develop the front drive team, conducting daily meetings and training sessions.
- Monitor guest satisfaction, address special requests, and maintain a strong presence on the front drive.
- Manage procurement, inventory, and safety compliance for front drive operations.
- Collaborate with other departments to ensure a cohesive guest experience.
- Participate in budgeting, cost control, and departmental planning.
- Assist in recruiting and complete other duties as assigned by hotel leadership.
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