Recreation; Pool Supervisor Waldorf Astoria Resort

Position: Recreation (Pool) Supervisor - Grand Wailea, A Waldorf Astoria Resort
Location: Wailea

Recreation (Pool) Supervisor – Grand Wailea, A Waldorf Astoria Resort

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Recreation Supervisor to join the team at the pool. Located on 40 acres of lush tropical gardens, this Forbes 4‑Star property is consistently ranked among the world’s best resorts, boasting 780 rooms, 100,000 square feet of banquet space, and 7 food‑and‑beverage outlets.

• Classification:
  Full‑Time
• Shift: Various – must be available to work weekdays, weekends, and holidays.
• Pay: $27 per hour, based on applicable and specialized experience and location.

What will I be doing?

As a Recreation Supervisor, you will supervise the Recreation department, greet and serve guests in a friendly, timely, and efficient manner, and help deliver outstanding guest service while maintaining financial profitability.

• Directly supervise recreational duties to ensure efficient service and facility operations.
• Identify areas for improvement and implement systems or procedures to increase productivity.
• Assist and train team members to meet hotel standards.
• Ensure the safety of guests, patrons, and team members in Recreation.
• Act as first responder in case of medical emergencies, providing first aid and CPR as needed.
• Enforce all departmental and hotel standards, policies, and procedures.
• Communicate pertinent information to team members and other managers in a timely and effective manner.
• Conduct pre‑shift meetings and attend pre‑con meetings.
• Assist with monthly inventory.

Additional supportive functions may include:

• Advising management on inventory and operations status.
• Reporting suspicious persons or activities, hazardous conditions, etc. to the security department.
• Attending all mandatory meetings.
• Providing general public assistance, instruction, and guidance for guests.
• Performing any other related duties as assigned by management.

What are we looking for?

Hilton seeks individuals who embody our core values and possess key attributes.

• Hospitality – Passionate about delivering exceptional guest experiences.
• Integrity – Do the right thing, all the time.
• Leadership – A leader in the industry and the community.
• Teamwork – A collaborative team player.
• Ownership – Take responsibility for actions and decisions.
• Now – Operate with urgency and discipline.

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning from luxurious full‑service hotels to mid‑priced properties. Our vision is to fill the earth with the light and warmth of hospitality, creating remarkable experiences across the globe.

The Benefits

• Access to pay when you need it through Daily Pay.
• Medical insurance coverage for you and your family.
• Mental health resources, including an Employee Assistance Program.
• Best‑in‑class paid time off (PTO).
• Go Hilton travel program: 100 nights of discounted travel.
• Parental leave for new parents.
• Debt‑free education through Guild Education partnership.
• 401(k) plan with company match.
• Hilton Shares:
  Employee stock purchase program at 15% discount.
• Career growth and development opportunities.
• Team Member Resource Groups.
• Recognition and rewards programs.
• Benefits may vary depending on property‑specific terms and conditions.

Work Locations

Grand Wailea Resort

Schedule

Part‑time

Brand

Waldorf Astoria Hotels & Resorts

Job

Spa, Health Club, Recreation

Seniority level

• Mid‑Senior level

Employment type

• Part‑time

Job function

• Other

Industries

• Hospitality

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