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Guest Experience Manager - Luxury Resort

Job in Kapaa, Kauai County, Hawaii, 96746, USA
Listing for: Sheraton-Kauai-Coconut-Beach-Resort
Full Time position
Listed on 2026-11-04
Job specializations:
  • Hospitality / Hotel / Catering
    Resort/Retreat, Guest Services
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR
Job Description & How to Apply Below
Location: Kapaa

Sheraton Kauai Coconut Beach Resort in Kapaa, Hawaii seeks a Guest Services Manager to lead the front desk, concierge, and bell staff, ensuring seamless check-in/out and exceptional guest service.

You will train staff, respond to guest inquiries, and collaborate with other departments to enhance the guest experience. A bachelor's degree in Hospitality and proven leadership in guest services are preferred; salary ranges from $65,000 to $75,000 per year with a strong benefits package.

This posting is for the Guest Experience Manager
- Luxury Resort role at Sheraton-Kauai-Coconut-Beach-Resort, based in Kapaa, HI, United States.

As a Guest Experience Manager
- Luxury Resort, you will play an important part at Sheraton-Kauai-Coconut-Beach-Resort in Kapaa, HI, United States.

We invite applications for the Guest Experience Manager
- Luxury Resort position located in Kapaa, HI, United States.

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