Poolside | Attendant

Located on the coveted south shore of Maui in Wailea, Fairmont Kea Lani is Hawaiʻi’s only all-suite and villa luxury oceanfront resort. This newly transformed, distinctive property is located on the sunny shores of Polo Beach amongst 22 acres of tropical landscape, offering authentic Hawaiian cultural experiences and genuine personal service that embody the spirit of Aloha.

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

HOURLY WAGE: $23.04

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like;
  Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• Flexible spending account (FSA)
• 401(k) retirement savings plan and matching program
• Paid Vacation, holidays, personal and sick days
• Food & Beverage, Spa and on property specific discounts (venue and property specific discounts may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Employee Activities

Your warm and engaging service is a hallmark of the exceptional resort experience we provide for guests of all ages. As a Pool Attendant, you will provide exceptional pool services to our Guests and help create memorable experiences.

Responsible for providing pool services within Fairmont & Leading Quality Assurance (LQA) standards. Areas of responsibility will include, but are not limited to Beach or Pool venues. Additional responsibilities are as follows:

• Respond to all interactions in an efficient, courteous and professional manner
• Assist guests with seating arrangements for their preferred location at the pool and surrounding areas
• Ensure that overall cleanliness and maintenance of our pools, pool decks and lawns exceeds expectations by picking up debris and ensuring receptacles are regularly maintained.
• Ensure all pool chairs not in use are straight with seat backs down
• Assist guests with proper towel registration
• Ensure that all pool safety rules are strictly enforced
• Ensure that non-guests are not using guest facilities
• Monitor slide to ensure all rules are followed
• Adhere to the State of Hawaii & ECOSURE food handling safety standards
• Actively participate in monthly departmental sales promotions
• Organize time so all side work is completed according to shift demand
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
• Focus attention on guest needs, remaining calm and courteous at all times
• Promote and enforce health and safety awareness as well to have a complete understanding of the emergency procedures
• Follow hotel and departmental policies, procedures and service standards
• Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participate in departmental communication meetings
• Actively participate and promote the Fairmont Kea Lani, Maui’s environmental program and department specific initiatives in working towards sustainable operations
• Check with manager before leaving shift. Bring any concerns to the attention of the Manager On Duty

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Colleagues with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical…