Human Resources Generalist; Fractional

Ohana is a vacation rental and hospitality company with homes and inns in Maine, Vermont, Oregon, and Costa Rica. Ohana means family, and we try to run the company that way: local teams on the ground in every region, a central guest support team, and a small Global office that keeps everyone pulling in the same direction.

We're growing quickly, through new markets, new inns, and companies that join our family. That growth is exciting, and it means our people practices need to grow up too. We're looking for an experienced HR generalist to help us do that, a few hours a week.

Fractional HR Generalist About Ohana

Ohana is a vacation rental and hospitality company with homes and inns in Maine, Vermont, Oregon, and Costa Rica. Ohana means family, and we try to run the company that way: local teams on the ground in every region, a central guest support team, and a small Global office that keeps everyone pulling in the same direction.

We're growing quickly, through new markets, new inns, and companies that join our family. That growth is exciting, and it means our people practices need to grow up too. We're looking for an experienced HR generalist to help us do that, a few hours a week.

As our Fractional HR Generalist, you'll be the go-to person for how people join, work at, and leave Ohana. You'll report directly to our CEO and work alongside our regional managers, our guest support team, and the Global office.

This is a hands-on role at about 5 hours a week. We want someone who keeps things running smoothly, spots problems early, and tells us when something needs more attention.

• Keep us compliant everywhere we operate. Help us follow employment rules across Maine, Vermont, Oregon, and Costa Rica, including worker classification, required notices, leave, and final pay. Maintain an Ohana-wide handbook with state and country addenda.
• Run onboarding and offboarding. Handle new hire paperwork and setup so people feel welcome from day one, and handle separations fairly, legally, and with dignity.
• Keep clean records. Keep team files, payroll and HR system records, and our org chart accurate and up to date.
• Support our managers. Answer day-to-day people questions and help managers document performance issues the right way.
• Be a trusted, neutral door. Be the first point of contact for team member questions and concerns, and escalated when needed.
• Help new teams join the family. Handle paperwork and onboarding when teams join Ohana through acquisitions.
• Tell us what's next. Flag when we need outside counsel or more senior support.

• Experience with hospitality, property management, or other multi-site teams with hourly and seasonal roles
• Comfortable with multi-state US employment rules; experience in Costa Rica or Latin America is a plus
• Organized and responsive, and happy working independently
• Warm, discreet, and direct. People trust you with hard conversations
• SHRM-CP, PHR, or similar is nice to have, not required

• Pay: $30 to $40 per hour depending on experience
• Hours: about 5 hours a week, flexible week to week
• Type: Fractional, contract, ongoing -----> opportunity for growth into a part time / full time role if you like us :)
• Location: Remote
• Reports to: CEO