Human Resources | Assistant Director

Human Resources | Assistant Director of Benefits

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"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART." – Morris Lapidus

A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax – however they define a perfect day.

Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach and is thought to be the most significant building of Lapidus' career.

The Assistant Director of Benefits is responsible for the overall strategy, design, and management of benefits and resources to attract, retain and develop top talent. This role plays a critical part in creating a positive and healthy work environment, ultimately leading to increased Team Member satisfaction, engagement, and productivity. This individual may be responsible for other benefit programs and initiatives in support of Fontainebleau's total rewards offerings.

This individual will develop strategies, manage vendor relationships, and serve as a subject matter expert to ensure high levels of performance, compliance, cost‑effectiveness, and education of our total rewards offerings. This role partners with key stakeholders and cross‑functional teams, such as Finance, Payroll, and Legal, to deliver a comprehensive benefits package. This individual will ensure benefit plans are administered in accordance with policies and procedures and ensure the accuracy of financial reporting.

This individual will handle team member benefit claims, vendor performance, compliance, ACA administration and more.

• Handles Team Member benefits related issues including Team Member requests and inquiries, requests for assistance and education and issue resolution. Conducts internal audits to ensure accuracy of data.
• Assists new Team Members with benefit enrollments/qualifying event changes, leave of absence, and parking inquiries. Conducts new hire benefits orientations and other trainings related to benefits and leaves of absence.
• Monitors vendor performance and escalates issues as needed. Assists in vendor evaluation.
• Understands and interprets applicable benefit regulations including ERISA, PPACA, ADA and HIPAA. Keeps current regarding legislative changes and ensure plans remain compliant. Assists with timely completion and submission of required governmental and organizational reports and filings.
• Responsible for ACA Administration including monthly, mid‑year, and annual hours audits for non‑union Team Members.
• Understands and ensures administration of Union benefits in accordance with CBA, including quarterly hours audits.
• Assists with annual open enrollment process including plan implementation, HRIS/systems testing, and communications. Participates in Team Member enrollment meetings as needed on an individual or group basis throughout the year. Responsible for post Open Enrollment data verifications and reconciliation.
• Oversee Leave administration process and internal communications, ensuring that eligible Team Members receive the full protections intended under the FMLA, ADAAA and other Leave of Absence programs.
• Assists in reconciliation of monthly carrier invoices for all insurances. Resolves discrepancy issues with carrier representatives. Ensures approved wire transfer forms and supporting documentation are submitted to Finance monthly to ensure timely payment. Complete Weekly Claims funding for self‑insured medical benefits.
• Assists with the Company's 401(k) plan as needed, coordinate enrollment campaigns, and partner with Finance on the annual…