Assistant Director of People and Culture

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five‑star, five‑diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques.

Built on lava outcroppings, the award‑winning Jack Nicklaus‑signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian way finding at the on‑site observatory.

The Four Seasons Resorts Lāna’i is looking for an Assistant Director of People & Culture who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams’ have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

The Assistant Director of People & Culture works closely alongside the Director of People & Culture to oversee the day to day running of the People & Culture operation for Four Seasons Resort Lana’i, Sensei Lana’i, and all other Four Seasons Lana’i entities. This role has direct involvement in benefits administration, employee relations, recruitment and retention, employee communications, career development, wage & hour compliance, learning and development, workers’ compensation and legal matters related to hotel employees.

• Oversee the administration of employee benefits and ensure compliance with wage & hour regulations
• Support recruitment, hiring, and retention strategies
• Manage employee relations and foster a positive workplace culture
• Take lead on labor relations and union communications
• Oversee employee communications and career development initiatives
• Coordinate and support learning and development programs
• Handle workers’ compensation and employee‑related legal matters
• Plan, organize, and participate in employee engagement events and recognition programs
• Collaborate with leadership to align People & Culture strategies with business goals
• And More!

• Successful candidate must possess legal work authorization in United States (unless the candidate is currently in a managerial position at another Four Seasons location as they may qualify for a L‑1 Visa sponsorship)
• Ability to lift up to 35lbs, and push/pull as needed during shifts
• Weekend and Holiday availability may be required
• 3–5 years of experience in a People & Culture leadership role.
• Strong background in labor relations and union experience required
• Excellent communication and interpersonal skills, with demonstrated professionalism, adaptability, and discretion

• Salary Range: $130‑145k
• 100% Employer contributed Medical, Dental, and Vision benefits
• Competitive wages and other benefits (Retirement Plan,…