Sales Specialist

Careers At Kauai Air Conditioning & Plumbing

Aloha and thank you for considering a journey with us! Here at Kauai Air Conditioning & Plumbing, we're more than just a team; we're an Ohana committed to Teamwork and Integrity in every aspect of our work. Our mission, "To provide the communities we serve with a trusted team that will be there when our customers need us the most. We treat our customers like family while providing them with the highest level of expertise and quality," isn't just a statement—it's the heart of our daily operations.

We believe that each employee plays a crucial role in bringing this mission to life. Whether you're just starting your career or are a seasoned professional, your unique skills and perspectives are what help us create a difference in the lives of our customers.

• Impactful Work:Every day, you'll be making a meaningful impact on the communities we serve.
• Growth Opportunities:We are deeply invested in the professional and personal development of our team members.
• A Supportive Team:Our culture is built on support, respect and collaboration, ensuring you always have a team behind you.
• Excellence in Service:Join us in our commitment to providing top-notch service and expertise.
• Benefits:We go beyond competitive pay with a comprehensive benefits package.

If you're ready to be a part of a team that values your contributions and where personal and professional growth go hand in hand, explore our open positions and find out how you can contribute to our mission.

We look forward to welcoming you aboard!

Kauai Air Conditioning & Plumbing, a trusted local mechanical contractor, is seeking a motivated and hard-working individual to join our team as a Comfort Advisor Specialist. This role is ideal for someone looking to start or grow a career in residential HVAC sales support. Reliability, punctuality, professionalism, and initiative are essential.

The Comfort Advisor Specialist plays a key part in supporting the Comfort Advisor with estimating, proposal development, and selling installation projects for the HVAC department. This position assists with all Requests for Quotes (RFQs) from initial inquiry through project acceptance.

Assist Comfort Advisor in helping customers in achieving their needs by asking the right questions to get an understanding of what they want for their home or business.

Help educate customers on why the systems proposed will meet their needs and provide them with a healthy, comfortable, and safe environment.

Assist in proposal completion and ensure quotes are within the guidelines set forth by the company standards.

Obtain signed customer authorized agreements for all projects.

Support Comfort Advisor in seeking out new customers and sales opportunities.

Ensure company profitability by accurately proposing all jobs with an emphasis on quality and value.

Help in creating long-term relationships with key contacts at target customers.

Communicate effectively to the operations team the scope of work agreed upon with the customer by uploading pictures, drawings, and written agreements into the Service Titan in a timely manner.

Perform jobsite visits throughout projects to support quality and 100% customer satisfaction.

Attend and participate in regular scheduled sales meetings, special sales training, and technician technical training meetings on relevant topics.

Update the RFQ and Estimating Dashboards on a regular basis.

Assist in completing any HOA Documents required to get project approval.