Network Technician Level I

Since 1969, Knight’s Companies has grown from a single septic tank pumping truck into a trusted, family-owned leader in construction and manufacturing services. Built on quality, integrity, and customer service, Knight’s Companies is committed to excellence across its Redi-Mix, Precast, Trucking, and Pumping operations.

Join our dynamic team as a Network Technician Level 1, where you will play a vital role in ensuring the seamless operation of our company's technology infrastructure. This position offers an excellent opportunity to work in a collaborative environment, providing essential technical support to our users and maintaining critical equipment to support our business objectives.

• Primary focus on new users onboarding and offboarding.
• Respond and complete help desk assignments. Resolve issues in line with Knight’s Companies I.T. standard operating procedures.
• Install, configure, troubleshoot, repair, and maintain PCs, switches, routers, firewalls, wireless access points, printers, cameras, and other company equipment.
• Expediently answer user calls, diagnose issues, respond quickly, and complete the service loop.
• Respond to network alerts and service interruptions immediately.
• Assist upper-level technicians with large scale deployments, upgrades, and updates of Knight’s Companies various systems and software.
• Network cabling, wireless networking, and security (including cameras and building access) maintenance, repair, & installation.
• Weekly updates and maintenance as assigned.
• Participate in research, testing, design, and implementation of new technologies.
• Monitor user PCs and endpoints, perform updates and install vendor issued patches.
• Monitor user adherence to company equipment usage policies.
• Document resolution steps, progress, notes, testing, status and time on all help desk tickets.
• Consult I.T. Director about any permission level, access level, facilities access, or purchase requests.
• Assist on new projects, acquisitions, cabling, & equipment installations.
• Travel to various company locations for on-site installations and hands-on troubleshooting, sometimes requiring extended stay of up to 1 week.

• Associate degree in Computer Science, Information Technology, or an equivalent combination of education and experience.
• Minimum of 1–3 years of related professional experience.
• Strong analytical and problem-solving skills; ability to address practical issues and interpret various forms of instructions (written, oral, diagrammatic, or schedule-based).
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Proficient in preparing routine reports, documentation, and correspondence; capable of communicating effectively with employees and customers at all levels.
• Experience providing logistical communication and technical support.
• Working knowledge of onboard systems such as Trimble, Command Alkon, Keep Truckin Electronic Logs, and Smart Drive Camera Systems (preferred).
• Excellent interpersonal and customer service skills.
• Familiarity with serial communications and embedded operating systems in a production environment.
• Familiarity with electro-pneumatic devices, operating controls, and their application in production settings.
• General knowledge of electronic and electrical systems, components, and wiring.
• Proficiency with PC hardware, Windows OS, and computer networks.
• Highly organized self-starter with strong time management and independent judgment skills.
• Ability to communicate effectively across all organizational levels.
• Valid South Carolina driver's license with a clean driving record.
• Willingness and ability to work overtime as needed.

Pay Range

$27 - $29 USD

• Competitive pay
• Medical, Dental,…