Community Concierge: Member Experience & Engagement
Listed on 2026-10-11
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Customer Service/HelpDesk
Bilingual, Retail Associate/ Customer Service, Customer Service Rep, Spanish Customer Service
The YMCA of Metropolitan Chicago is seeking a Community Concierge to warmly greet members, handle inquiries by phone and email, and process customer transactions. You will support daily facility operations with leadership to ensure spaces are clean and welcoming while anticipating guests' needs to deliver an exceptional experience.
Strong communication skills, flexibility to work various shifts including weekends/holidays, and bilingual English/Spanish ability are highly valued for this role.
Consider building your career as a Community Concierge:
Member Experience & Engagement at Ymca-of-Metropolitan-Chicag.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Community Concierge:
Member Experience & Engagement role in the description above.
We appreciate your interest in this position.
Join Ymca-of-Metropolitan-Chicag and contribute to our ongoing work.
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