Accounts Receivable Associate

Fairgrove Property Management provides industry-leading residential property management services to real estate investors and residents throughout Southern California. Founded in 1976, the Irvine, CA-based company makes owning investment properties profitable and effortless. Four decades of experience in the residential real estate sector empowers Fairgrove to deliver a combination of exceptional operational expertise and innovative technology to both owners and residents. The company’s management approach enables stress-free, passive investing for owners, and provides residents with quality housing where service is the highest priority.

Fairgrove Property Management operates in four major Southern California markets and is rapidly expanding across the West.

The Accounts Receivable Associate is responsible for supporting the company's accounts receivable functions, including invoicing, payment processing, account reconciliation, and customer account maintenance. This position works closely with customers and internal departments to ensure accurate billing, timely collections, and proper maintenance of financial records.

• Process and issue customer invoices accurately and in a timely manner.
• Post and record customer payments in accounting systems.
• Monitor accounts receivable balances and maintain accurate customer account records.
• Review accounts for outstanding balances, discrepancies, and payment issues.
• Communicate with customers regarding invoices, account balances, payments, and billing questions.
• Follow up on past-due accounts and outstanding balances in a professional manner.
• Research and resolve billing discrepancies and payment issues.
• Assist with account reconciliations and ensure transactions are recorded accurately.
• Maintain organized records of invoices, payments, correspondence, and account activity.
• Prepare routine accounts receivable reports and provide information to management as needed.

• Maintain accurate electronic and physical accounts receivable files.
• Assist with data entry, filing, scanning, and document management.
• Process credit card, ACH, check, and other customer payments as applicable.
• Assist with preparing billing statements, reports, and account documentation.
• Coordinate with internal departments to resolve billing and payment-related questions.
• Assist with month-end and year-end accounting activities as needed.
• Maintain confidentiality of financial and customer information.

• Monitor aging reports and assist with collection efforts on outstanding accounts.
• Communicate with customers and internal teams to resolve account discrepancies.
• Assist with account reconciliations and research unidentified or misapplied payments.
• Ensure accounts receivable records are complete, accurate, and up to date.
• Support accounting and finance teams with special projects and other duties as assigned.

• 1+ years of experience in accounts receivable, accounting, billing, bookkeeping, or a related role.
• High school diploma or equivalent; accounting coursework or degree preferred.
• Experience with invoicing, payment processing, and account reconciliation.
• Proficient in Microsoft Office 365, particularly Excel.
• Experience with accounting or financial management software preferred.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities and meet deadlines.
• Professional and customer-service-oriented demeanor.