Clinical Case Manager II

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non‑profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low‑income housing program as well as drug and alcohol rehabilitation. Learn more la.org.

$ Per Hour

VOALA offers competitive medical, dental, vision, and retirement benefits.

The Clinical Case Management Team provides clients with the highest levels of acuity and co‑morbidities individualized care through access to service linkages, counseling, treatment planning, and various crisis intervention methods in order to prepare individuals for further success. The Clinical Case Manager II provides Intensive Case Management Services to clients who have several psychological co‑morbidities that must be managed appropriately for a successful re‑entry into society.

• Handles caseload of higher acuity clients
• Conducts comprehensive screenings and assessments with individuals (and families as appropriate) to collect functional, environmental, psycho‑social, financial, employment, housing, educational, and health information, as appropriate
  • Assess barriers facing the clients and develop a case plan.
  • Coordinate individualized planning with clients to meet short‑ and long‑term needs.
  • Provide service linkages and support systems to ensure identified needs are met.
• Coordinates case conferences with clients, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.
• Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation
• Network and communicate with referral agencies and community resources, as well as family members and natural supports
• Participates and assists with outreach events
• Other tasks as may be required to meet the program goals, and goals of program participants

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Current TB screening and Immunization Records (within 5 days of hire)
• Copy of Current Professional License (if applicable)
• Current BLS Certification (within 15 days of hire)
• Valid Driver’s license
• Completion of all required trainings (within 30 days of hire)

• Master's degree in social work, psychology, or counseling from fully‑accredited college or university.
• Registered with the Board of Behavioral Sciences as an Associate Clinical Social Worker (ASW) or Associate Marriage and Family Therapist (AMFT)

• Minimum of 2 years of providing human services to a special needs’ population, including at least 1 years of complex clinical experience in homelessness, addictions, under‑served population, or prison re‑entry/diversion program;
• Minimum of 1000 supervised hours working towards Licensure (LCSW or LMFT)

• 3 years of complex clinical experience in program(s) serving homelessness, addictions, under‑served populations or prison re‑entry/diversion.

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E‑Verify as required by the federal government and will provide the federal government with your Form 1‑9 information to confirm that you are authorized to work in the U.S.

If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.