Customer Service ProRepair Associate

Join the Pro Repair team in Concord, Canada, as a Customer Service Pro Repair Associate with Henry Schein. Manage calls, assist with billing, and support customer interactions effectively.

As a full-time associate, your role centers around facilitating seamless communication with customers, obtaining repair approvals, and maintaining accurate documentation. You'll provide valuable administrative support aimed at enhancing the overall customer experience while working within a company renowned for its health care solutions for over nine decades.

Key Responsibilities:

• Answer incoming calls professionally and courteously

• Facilitate billing and administrative tasks efficiently

• Engage customers for repair approval communication

• Ensure accurate record-keeping in internal systems

• Provide operational support for service delivery

Requirements:

• Excellent verbal and written communication skills

• Background in office administration or customer service

• Detail-oriented and organized approach to tasks

• Ability to thrive in a collaborative environment

• Passion for enhancing customer satisfaction experiences

Support the Pro Repair Toronto team and leverage your skills in a meaningful way at Henry Schein.
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