Business Analyst

Key Responsibilities

• Gather, document, and analyze business and functional requirements from stakeholders.
• Translate business needs into technical specifications and user stories for development teams.
• Conduct process mapping, gap analysis, and workflow modeling to identify areas for improvement.
• Facilitate workshops, meetings, and interviews with business users to elicit requirements and validate solutions.
• Collaborate with product managers, developers, QA engineers, and project managers throughout the SDLC.
• Prepare Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and Use Cases.
• Support the development of test plans and user acceptance testing (UAT) by validating requirements and ensuring successful implementation.
• Analyze data to identify trends, risks, and performance improvement opportunities.
• Act as a liaison between technical teams and business users to ensure clear communication and solution alignment.
• Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
• Support change management initiatives by preparing training materials and documentation.

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, Finance, or a related field.
• Strong understanding of business analysis frameworks, SDLC, and Agile methodologies (Scrum/Kanban).
• Experience in preparing requirements documentation, user stories, and process diagrams (BPMN, UML).
• Proficiency with business analysis tools such as JIRA, Confluence, Microsoft Visio, Lucidchart, or Miro.
• Solid knowledge of data analysis using Excel, SQL, or Power BI/Tableau.
• Excellent communication, documentation, and stakeholder management skills.
• Strong analytical and problem‑solving abilities with attention to detail.
• Ability to work independently and collaboratively across multiple teams and departments.

Associate

Full‑time

Research, Analyst, and Information Technology

IT Services and IT Consulting

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