Certified Medical Assistant Float|PRN

Heritage Health is seeking a dedicated and flexible PRN Certified Medical Assistant to join our team and provide flexible coverage across our clinics in Northern Idaho. This role is ideal for someone who thrives in a dynamic environment and is available to step in during staff vacations and absences.

At Heritage Health, we prioritize work-life balance and foster a supportive environment where our team members can thrive both professionally and personally.

• Passionate
  
  Purpose:
  
  We're committed to enhancing lives, every day.
• Unmatched Support:
  We are committed to a fun and supportive team environment.
• Balanced Lifestyle:
  No weekends or holidays, ensuring a healthy work-life balance.
• Collaborative Care:
  Work with a dedicated team to provide the best patient outcomes in the right settings.
• Exceptional Rewards:
  Competitive pay, and benefits.

As a Medical Assistant Float, you’ll provide essential clinical and administrative support across multiple departments and locations. You’ll help ensure continuity of care by stepping in where needed—supporting providers, rooming patients, taking vitals, administrating immunizations, and updating electronic health records. The Float MA must be adaptable, organized, and comfortable working in a fast‑paced, team‑based environment while delivering culturally competent care to a diverse, underserved patient population.

• Completion of nationally accredited Medical Assistant program or relevant work experience and certification as a Registered Medical Assistant.
• Certification from a nationally recognized organization (AAMA, NHA, NCCT or AMT) or must be obtained within 6 months of hire.
• Minimum of one year of prior outpatient medical assistant experience preferred.
• BLS or ACLS certification or must obtain within 90 days of hire.
• Valid driver’s license and reliable transportation if hired for a float position.

• Verify that all quality measures have been met and ensure any abnormalities are addressed in the history of present illness and documented in the review of systems.
• Completion of the objective portion of the note in real time as the provider is assessing the patient.
• If necessary, discuss evaluation descriptions with the provider outside of the patient room.
• Complete the patient plan and prepare orders for labs, radiology, referrals and or medications for provider review and finalization.
• Clean examination rooms after each visit and at the end of each day.
• Restock exam rooms weekly and as needed.
• Call patients with lab and/or test results after provider has reviewed results and written recommendations.
• Return all patient phone calls promptly. Same day call‑backs are preferred. All calls must be returned within 24 hours. Urgent calls should immediately be brought to the provider’s attention.
• Document critical lab values/test results when received via telephone and immediately bring results and chart to provider.
• All PT/INR results should be brought with chart to provider on the day in which results are received.
• Sample meds to be checked weekly for expiration dates and log completed.
• Perform injections, vaccinations, finger‑sticks, urinalysis, urine pregnancy testing urine drug screens as directed by provider.
• Complete all documentation related to childhood vaccinations—Vaccination record IRIS forms, parental consent/refusal forms. Log all injection lot #, expiration date, site.
• All documentation must be initialed, signed and dated.
• Regular and predictable attendance is an essential function of this position.
• Travel is required due to business needs.
• Performs miscellaneous job‑related duties as assigned.

• Successful completion of a nationally accredited Certified Medical Assistant certification program or relevant work experience and national certification or registration as a Medical Assistant.
• Knowledge of basic medical terminology and clinical procedures.
• Knowledge of infection control, universal precautions, and safety standards.
• Familiarity with HIPAA and patient confidentiality regulations.
• Strong organizational and time management skills.
• Ability to float between departments and clinics, and adapt to…