Warehouse Team Leader

Location: Hillingdon

Warehouse Team Leader

About Gate Gourmet

Gate Gourmet is the world's largest independent airline catering provider and the core business of gategroup. Through our eleven associated brands, we deliver a comprehensive range of products and services for virtually any onboard need. Operating from approximately 120 airport locations worldwide, we serve over 270 customers and provide more than 200 million meals annually.

The Role

We're seeking a Warehouse Team Leader to support our Manager, Warehouse & Goods Receiving/IDS in overseeing warehouse operations, inventory management, and the full goods receiving process—from storage and picking to packing and internal distribution. This role is essential in driving both short- and long-term operational goals and KPIs. When required, you'll deputise for the Manager across our GGHN and Radius Park facilities.

Key Responsibilities

Operational Management

Support day-to-day warehouse and goods receiving operations

Maintain accurate ERP system transactions and data, ensuring warehouse mapping compliance

Conduct quality control checks on incoming goods and coordinate supplier returns when necessary

Deliver goods to internal customers in line with agreed Service Level Agreements

Inventory Control

Work closely with Ordering and IDS teams to monitor stock levels against Days on Hand data

Ensure minimum/maximum stock levels are maintained and business KPIs are achieved

Implement First Expiry First Out (FEFO) principles and actively manage expiry dates

Track material waste and deadstock, making proactive stock level adjustments

Team Leadership

Manage daily work assignments for warehouse and goods receiving staff according to rosters

Conduct daily team briefings

Pick and pack orders for internal customers including Dispatch, Assembly units, and Hot Kitchen

Work flexibly across different warehouse areas (Freezers, Chiller, Ambient, and Radius Park) as needed

Compliance & Safety

Ensure adherence to health and safety, food safety, security, and HACCP regulations

Support unit finance regulations and audit criteria

Report all incidents and accidents promptly

Maintain gate

OPEX (operational excellence) standards

What We're Looking For

Essential

Minimum 2 years of relevant operational experience

Experience leading teams in fast-paced environments

Previous warehousing experience, ideally within food manufacturing

Exceptional attention to detail and accuracy

Strong team management capabilities

Proficient IT skills, including Microsoft Office applications

Proactive, flexible approach with sound analytical and problem-solving abilities

Desirable

Degree-level education

Forklift truck license and/or assisted lift equipment certification

Food hygiene, security, and health & safety qualifications

Knowledge of Dangerous Goods Handling and aviation security

Advanced Excel skills

What We Offer

Free onsite parking

Complimentary meals and refreshments

Free uniform provided

Life Assurance

Employee Assistance Programme

Competitive holiday entitlement

Competitive Pension Scheme from day one

Forklift allowance (upon successful completion of training)